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Cholamandalam MS General Insurance

About Cholamandalam Health Insurance

Cholamandalam Insurance is a collaboration between the Murugappa Group and Mitsui Sumitomo Insurance Company Limited, a leading Japanese agency. Chola MS General Insurance is now one of the most prestigious and recognised health insurance providers in India. Their acclaimed health insurance plans have received government recognition multiple times with a wide range of critical illnessfamily health insurance, daily cash etc. healthcare plans.

Cholamandalam’s hospital list is a testament to an equally wide reach of network hospitals. They offer cashless hospitalization facilities at over 8000 hospitals all over India, with 48.53% claim settlement ratio. They are also known for their grievance solving rate of 99.5% while having issued 91553 policies to date! Such high profile endorsements and benefits like complete room rent coverage, a comprehensive critical illness list etc. makes Chola Insurance one of India’s prime health insurance providers today!

Some of the most popular and vital Cholamandalam Health Insurance Plans include:

  • Chola MS Value Healthline Plan
  • Freedom Healthline Plan
  • Enrich Healthline Plan
  • Privilege Healthline Plan
  • Chola Family Healthline Insurance
  • Chola MS Critical Healthline Insurance
  • Chola Personal Accident Plan
  • Chola Hospital Cash Plan

Let’s take a closer look at the multiple benefits of every policy under Chola MS General Insurance.

Cholamandalam Value Healthline Plan

  • Entry Age: 18 - 65 years
  • Policy Term: 1-3 years
  • Sum Assured: Rs. 2 - 10 lakhs
  • Pre and Post-Hospitalization: 30 and 60 days, respectively

Other benefits:

  • Pregnancy and childbirth coverage after 5 years of continuous renewal
  • Emergency ambulance coverage of Rs. 1000
  • Claim free bonus that increases sum assured

Cholamandalam Freedom Healthline Plan

  • Entry Age: 18 - 65 years
  • Policy Term: 1-3 years
  • Sum Assured: Rs. 3 - 15 lakhs
  • Pre and Post-Hospitalization: 60 and 90 days, respectively

Other benefits:

  • Emergency Ambulance Coverage: Rs. 2000
  • Lifetime renewability
  • Free health check-ups after 3 claim-free years

Cholamandalam Enrich Healthline Policy

  • Entry Age: 18 - 65 years
  • Policy Term: 1-3 years
  • Sum Assured: Rs. 3 - 25 lakhs
  • Pre and Post-Hospitalization: 60 and 90 days, respectively

Other benefits:

  • Hospital Cash Allowance: Rs. 500/day for a maximum of 7 days
  • Convalescence Benefit: Rs.10,000 for hospitalization exceeding 10 days
  • No Claim Bonus: 50% to 100% of sum insured

Cholamandalam Privilege Healthline Policy

  • Entry Age: 18 - 65 years
  • Policy Term: 1-3 years
  • Sum Assured: Rs. 5 - 25 lakhs
  • Pre and Post-Hospitalization: 60 and 90 days respectively

Other benefits:

  • Maternity benefit: Rs. 1 lakh
  • Emergency Road Ambulance Cover: Rs. 5000 per hospitalization
  • Specialist Opinion for Critical Illness: Rs. 25,000

Cholamandalam Family Healthline Plan (Standard/Superior/Advanced)

  • Entry Age: 18 - 65 years (3 months for children)
  • Policy Term: 1-3 years
  • Sum Assured: Standard: Rs. 2 - 5 lakhs / Superior: Rs. 4 - 10 lakhs / Advanced: Rs. 6 - 12
  • Pre and Post-Hospitalization: 60 and 90 days respectively

Other benefits:

  • Daily hospitalisation cash: Standard: Rs. 3000 / Superior: Rs. 3000 for Rs. 4 lakh sum assured or 1% for Rs. 6-10 lakhs cover / Advanced: 1% of the sum assured
  • Maternity Expenses: Superior: Rs. 15,000 / Advanced: Rs. 25,000 (after a 5-year waiting period for both)
  • Emergency Ambulance Coverage: Rs. 1000 - 2000 (Superior) / Rs. 1000 - 3000 (Advanced)

Cholamandalam Critical Healthline Insurance Plan

  • Entry Age: 18 - 65 years (5 years for children)
  • Policy Term: 1 year
  • Sum Assured: Rs. 3 - 10 lakhs
  • Pre and Post-Hospitalization: N/A

Other benefits:

  • Ambulance Charges: Rs. 1000/policy term (Advanced plan)
  • Coverage: Advanced Plan covers 12 critical illnesses (Standard only covers 10)
  • Health Checkup Reimbursement Benefit: 50% reimbursement of the amount spent on pre-policy health check-up.

Cholamandalam Personal Accident Insurance Plan

  • Entry Age: 18 - 69 years
  • Policy Term: 1 year
  • Sum Assured: Rs. 5 lakhs - 1 crore
  • Pre and Post-Hospitalization: Tuition fees compensation

Other benefits:

  • Accidental Death Coverage: Includes cover for repatriation of mortal remains, cremation costs etc.
  • Permanent Total Disability Coverage: 100% of sum insured restored
  • Partial Total Disability Coverage: 2-60% reinstatement of sum insured depending on the area and extent of disability

Cholamandalam Hospital Cash Policy

  • Entry Age: 18 - 65 years
  • Policy Term: 1 year
  • Daily Cash Allowance: Rs. 1000 (Plan A) / Rs. 2000 (Plan B) / Rs. 3000 (Plan C)
  • Discounts: 5% for every new member added, up to 10%

Other benefits:

  • Convalescence Benefit (Lump-Sum Payment): Rs. 10,000 (Plan A) / Rs. 15,000 (Plan B) / Rs. 20,000 (Plan C)
  • Adults get 100% of the sum assured; children get 50% of the sum assured.
  • 30-day grace period for policy renewal

Advantages of Cholamandalam Health Insurance Policy

Every Cholamandalam Health Insurance review will tell you about the comprehensive list of plans explained simply. The website gives you a complete overview of all the plans in incredibly precise detail. But that is just the tip of the iceberg of advantages this company offers. Others include:

  • The Cholamandalam Health Insurance network hospital list consists of 8000+ hospitals, making accessibility much easier.
  • The wide range of insurance products along with added maternity benefits, family floater options, critical illness coverage, daily cash expenses etc. ensure that you and your family get the most comprehensive coverage possible.
  • All their information regarding claim settlements and financial statements are available on their official website.
  • They have a quick and expertly trained customer support team who can help you resolve any grievances you may have. Their 99.55% grievance resolution rate speaks for itself in this regard.
  • Having issued over 91,000 policies, they are well-equipped to deal with any hurdles, both financially or otherwise, making them a safer option.
  • The Cholamandalam Health Insurance premium chart ensures that you precisely know what premiums you can expect based on your medical history and existing conditions. They have a chart for each plan under their Healthline Policy that you can use for an accurate idea of what to expect when you renew your policy every term.
  • The premiums on Cholamandalam health plans are deductible under Section 80(D) of the Income Tax Act.

Cholamandalam Health Insurance Premium Calculator

Calculating the insurance premium you expect to pay gives you a financial idea of what plan to purchase. Depending on the risks to your health, Cholamandalam brings you a thorough criterion that helps you determine premiums for your health insurance policy. The various factors include:

  • Age
  • Coverage details
  • Medical history
  • Plan terms
  • Sum insured
  • Type of policy

Cholamandalam Health Insurance Claim Settlement Processes

The current Cholamandalam health insurance claim settlement ratio is 48.53%. This respectable ratio shows that their verification process is thorough and does not let false claims slide through. Ensuring that you have all the necessary documents for whichever claim process you need is, therefore, very important. The 2 processes are:

Reimbursement Process

  • You pay your hospitalization bills and then contact your insurer.
  • Cholamandalam MS will give you the necessary form to fill in reimbursement details.
  • Additional documents such as discharge summary, prescriptions etc. need to be provided for proper processing.
  • Upon verification, you will receive an approval letter in your email ID, and the reimbursement will follow.

Cashless Process

  • Report to the hospital’s insurance assistance desk at any network hospital with your Chola MS membership card, a photo ID, and any other required documents.
  • Fill out the cashless hospitalization form provided by the hospital.
  • Once your claim is verified, you will receive an email confirmation.
  • Cholamandalam will then deal directly with the hospital and pay for your treatments.

If you require any help during the claiming process, Cover 360 is here for you! Our experts ensure that you have all the documents necessary to get your claim successfully verified and processed, so you remain free of any financial stress during your medical emergencies.

Cholamandalam Insurance Renewal Procedure

  • Visit cover360.in and go to our renewal page
  • Enter the details asked
  • You will be taken to Cholamandalam’s website to complete the procedure
  • If you go directly to the website, there is a ‘Health’ tab you can click on
  • This then takes you to a page with a ‘Renew’ option which takes you to an online form
  • Fill in the required information, make your premium payment, and you can successfully renew your policy!

Reach out to us if you have any more questions, and we will happily guide you through the entire process so that you get it right on the first go!